Search

Boards

Claudia - Feature Requests

cloudchat - Feature Request

Under Review

Add the timezone that is being used to filter data from both conversations and the dashboard

Claudia - Feature Requests

4363 - 2 - Add more information to the API

cloudchat - Feature Request

4274 - Claudia send photos -- CLAudia can send files and not just links

Claudia - Feature Requests

Planned

Share your feedback and check back here for updates.

In Progress

4353 - Replay feature for the client to be able to better understand Claudia's behavior

Claudia - Feature Requests

Allow you to proactively open tickets through the Web Widget

cloudchat - Feature Request

4596 - Easy CLAudia activation within Cloudchat

cloudchat - Feature Request

4609 - Co-pilot suggesting AI-created answers for human attendants

cloudchat - Feature Request

Set conversation delay time via automation

cloudchat - Feature Request

Have more types of automations: field change and time/condition (SLA) triggers

cloudchat - Feature Request

Allow the customization of sending the survey: have the option to configure which types of tickets the CSAT should be sent to

cloudchat - Feature Request

Powered by Canny