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Claudia - Feature Requests
59
Changelog
Category
ClaudIA
Voters
Dayane Ribeiro
arthur wenzel
D
Daniel Abarca
V
Vinicius
G
Gabriel Rodrigues
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5
Improper reopening of the TKT
G
Gabriel Rodrigues
Impact of undue reopenings: We identified that the team's incorrect use of the 'reopen' function boosted the TMR. Have the option of filtering or purging conversations that were reopened from the TMR calculation.
March 30, 2026
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