Column indicating the number of messages exchanged per ticket and the result of the audit
Eduardo Fukumoto
Merged in a post:
Enable a column in the conversations tab to identify whether the result of the audit was a correct service or not
Rogerio Maglione
Enabling a column in the conversations tab to identify whether the result of the audit was a correct service or not would visually facilitate the identification of conversations that must be analyzed by conversations identified as incorrect, without the need to keep opening conversation by conversation