Automate mass updating of database content during instabilities (crisis management)
A
Ayanne Gomes de Lima
When an instability occurs in the product that generates a peak of doubts on the same topic, today it is necessary to manually update, one by one, the contents of the database that address the subject. Request: a flow/automation (for example via subagents) to update in bulk the content related to a specific instability, and a way to map/measure in real time the volume of customers impacted by it.
Source: Unthread #19230 - Simple Account: https://cloudhumans.unthread.io/dashboard/inbox/all/conversations/7f1b45ab-614f-4e92-9248-bbd12937fc9c