<p>You can now start a conversation in the site chat (web widget) without waiting for the customer to write first — as a campaign to a list, or one contact at a time from the New conversation screen.</p><p>It works for contacts identified in your logged-in area. The message waits and shows up the next time they open the chat, even from another session or device.</p><p><a href="https://cloudchat.cloudhumans.com/hc/cloud-chat/articles/1782820392-campanha-unica-no-chat-do-site-web-widget">One-off campaign in the site chat</a></p>