Suffix “-filename_=” is added to the file name when downloading attached PDFs
M
Manuela Farias
When downloading an attached PDF from CloudChat, the file is saved with an extra suffix
-filename_=
at the end of the name. Example of the resulting name: document_example.pdf-filename_=
.As a result, the operating system doesn't recognize the file as a PDF — the type appears as
PDF-FILENAME_= File
and doesn't open directly in the standard PDF reader. To use the file, it is necessary to rename it manually by removing the suffix.In operations with a lot of daily downloads, this manual renaming becomes an operational bottleneck.
Expected behavior: file downloaded with the original name and the correct
.pdf
extension, opening directly in the standard PDF reader without the need for manual renaming.