In the CloudChat conversation auditing area, there is no filter by period/date range: today it is necessary to combine “greater than” and “less than” to simulate an interval, or use a filter that covers the entire month. Request: a native “between” filter (start and end date in the same filter). It was also reported that the ordering of conversations mixes recent records with tickets from days ago, when correct chronological ordering by date/time is expected.

Source: Unthread #19202 - Tree and #19395 - Nextfit: https://cloudhumans.unthread.io/dashboard/inbox/all/conversations/774bb5a5-5d8b-4282-9b34-16bbd8aac9db